Privacy Policy

Introduction

Permitta is committed to handling your personal and business information with appropriate care and confidentiality. This Privacy Policy explains how we collect, use, protect, and manage data provided to us in connection with our business licensing services. We operate in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and maintain practices designed to protect the information entrusted to us.

For questions regarding this policy or our data practices, please contact us at [email protected].

Information We Collect

In providing business licensing support services, we collect the following categories of information:

Contact Information

When you inquire about our services or engage us for licensing support, we collect your name, email address, phone number, and business address. This information allows us to communicate with you regarding your licensing needs and coordinate our services.

Business Documentation

To prepare licensing applications, we collect business registration documents, operational plans, technical specifications, financial records, and other materials required by Thai government departments. The specific documents needed vary depending on the license type and your business activities.

Website Usage Data

Our website uses cookies to understand how visitors interact with our site. This includes information about pages viewed, time spent on site, and navigation patterns. You can manage cookie preferences through your browser settings or our cookie policy page.

How We Use Your Information

We use collected information for the following purposes:

Service Delivery

Your business information is used to prepare licensing applications, coordinate with government departments, and provide consulting services related to Thai regulatory requirements. We share relevant documentation with appropriate Thai government agencies as necessary for license processing.

Communication

Contact information enables us to update you on application status, respond to inquiries, and provide information about our services. We may contact you via email or phone regarding your licensing matters or to inform you of relevant regulatory changes that may affect your business.

Legal Compliance

We retain records as required under Thai business documentation retention requirements and may disclose information when required by law or government regulation.

Data Protection Measures

We implement the following measures to protect information in our care:

Access Controls

Client documentation is accessible only to team members directly involved in your licensing engagement. We use password-protected systems and maintain logs of document access.

Data Storage

Business documents are stored on secure servers with regular backups. Physical documents, when present, are kept in locked filing systems with restricted access.

Transmission Security

Documents sent electronically are transmitted through encrypted channels. We use secure file transfer protocols for sensitive business information.

Information Sharing

We share information only in the following circumstances:

Government Agencies

License applications require submission of business documentation to relevant Thai government departments such as the Department of Industrial Works, Food and Drug Administration, or other regulatory authorities. We share only information necessary for processing your specific license application.

Service Providers

We may engage third-party service providers for specific tasks such as document translation, technical assessments, or environmental studies. These providers operate under confidentiality agreements.

Legal Requirements

We disclose information when required by Thai law, court order, or government regulation.

Data Retention

We retain client information according to the following schedule:

• License application documentation: Retained for the duration of license validity plus 5 years for potential renewal or modification needs
• Communication records: Maintained for 3 years from completion of services
• Financial records: Kept for 7 years as required under Thai accounting regulations
• Marketing consent records: Retained until consent is withdrawn

After retention periods expire, we securely delete or destroy information in accordance with data protection requirements.

Your Rights

Under Thai data protection law, you have the following rights regarding your personal information:

Right to Access

You may request copies of the personal information we hold about you. We will provide this information within 30 days of your request.

Right to Correction

You can request correction of inaccurate or incomplete information. We will update records promptly upon verification of corrections.

Right to Erasure

You may request deletion of your personal information, subject to our legal retention obligations and ongoing service requirements.

Right to Object

You can object to processing of your information for marketing purposes. We will honor such requests immediately.

Right to Data Portability

You may request transfer of your information to another service provider in a commonly used electronic format where technically feasible.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and understand how visitors use our site. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand visitor behavior and improve our website
• Preference Cookies: Remember your settings and choices

For detailed information about cookies and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites for reference or additional information. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to active clients. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to privacy inquiries within 30 days of receipt.